"In Hyogo Prefecture, the Hyogo International Association Information and Advisory Service offers consultation services from 9 a.m. to 5 p.m. on weekdays.
The services are available in four languages: English, Chinese, Spanish and Portuguese.
The phone number is 078-382-2052."
Source: Multilingual coronavirus hotlines in Japan, NHK-World Japan (https://www3.nhk.or.jp/nhkworld/en/news/20200309_48/)
Hyogo Prefecture website page on coronavirus (in Japanese): https://web.pref.hyogo.lg.jp/kf16/singatakorona.html