Information for Tourists
(Updated April 4, 2020)
The Government has updated restrictions and rules for visitors/travelers (Including Japanese) arriving in Japan from Europe, the United States and selected Asian countries
On 1 April the Japanese government announced that – for arrivals from 00:00 on 3 April – it will deny entry to Japan for any non-Japanese nationals who have been to selected countries (where the coronavirus outbreak is evident) in the last 14 days, other than in exceptional circumstances. These measures also apply to people who live in Japan but are temporarily out of the country. Exceptions are likely to be restricted to those who left Japan on or before 2 April with re-entry permission and who are either holders of permanent residency permits (eijusha); or long-term residence permits (teijusha); or spouses or children of permanent residency holders (eijusha no haigusha-to); or direct relatives of Japanese nationals. In addition, those who leave Japan on or after 3 April will in principle be denied entry even in the above cases.
As the situation is fluid, it is best to go to the Ministry of Health, Labour and Welfare's website in English, which spells out the latest rules. https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/covid19_qa_kanrenkigyou_00003.html
Japan Visitors Hotline
The Japan National Tourism Organisation (JNTO) operates a visitor hotline 24 hrs. Call for assistance in case of accidents and emergencies. It is available in EN, CN, KR and JP.
From Japan 050-3816-2787
From Overseas +81-50-3816-2787
Twitter: https://twitter.com/JapanSafeTravel or #JNTOsafetravel
To print out multilingal poster about Japan Visitors Hotline: http://www.mlit.go.jp/kankocho/content/001327108.pdf
Health clinics with language support
If you are feeling unwell, the Japan National Tourism Organisation (JNTO) also has a website which allows you to search for medical institutions which have language support. https://www.jnto.go.jp/emergency/eng/mi_guide.html
However, first call the above hotline as specific centers have been set up to respond to people with suspected infections.
Temporary closure of attractions
Information about the temporary closure of attractions in Japan can be found at JNTO's website (scroll down the page): https://www.japan.travel/en/news/coronavirus/ .
IATA Travel Centre - travel restrictions by country
The International Air Transport Association publishes up-to-date information on travel documents and restrictions regarding novel coronavirus. See their website at https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm